Terms and Conditions

weijie-clean.com(the “Website”) operated by Guangdong WeizanJie Household Products Co., Ltd. (“Weijie,” “we,” “us,” or “our”), a company registered in China with its principal place of business at 13, No. 48, Sanxin Road, Shalan Village, Sanjiao Town, Zhongshan City, Guangdong Province, China 528445‌. By accessing, browsing, or using the Website, creating an account, purchasing products or services, subscribing to paid content, or submitting any content (including text, images, or form submissions), you (“User,” “you,” or “your”) agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use the Website.

1. Acceptance of Terms

By using the Website, you confirm that you have read, understood, and accept these Terms, as well as our Privacy Policy (Link), which is incorporated herein by reference. We reserve the right to modify, update, or revise these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Website, with the updated “Effective Date” displayed at the top. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

2.Eligibility

To use the Website and its services, you must:

  • Be at least 18 years of age, or have the legal consent of a parent or guardian if you are a minor;
  • Possess the legal capacity to enter into a binding contract;
  • Comply with all applicable laws, regulations, and these Terms;
  • Provide accurate, complete, and current information when creating an account or using the Website.
  • We reserve the right to verify your eligibility and refuse access to the Website if you fail to meet these requirements.

3.User Accounts

3.1 Account Registration

The Website offers user account registration (“Account”). To create an Account, you must provide a valid email address, create a secure password, and submit any other required information (e.g., name, shipping address). You agree to:

  • Maintain the confidentiality of your Account credentials (username and password);
  • Be solely responsible for all activities conducted under your Account;
  • Notify us immediately of any unauthorized use of your Account or breach of security by contacting our customer service at lizhenhua_2013@foxmail.com or via the Contact Us page (Contact Us – WEIJIE) ;
  • Update your Account information promptly to ensure it remains accurate and current.
  • Weijie will not be liable for any loss or damage arising from your failure to comply with these account obligations.
3.2 Account Termination

We reserve the right to suspend, disable, or terminate your Account at any time, with or without notice, if:

  • You violate any provision of these Terms;
  • You provide false, inaccurate, or misleading information;
  • Your Account is inactive for an extended period (as determined by Weijie);
  • We believe your use of the Website may harm our interests, other users, or third parties.
  • Upon termination, you will lose access to your Account, including paid subscriptions, saved content, and order history. Any outstanding obligations (e.g., unpaid fees) will remain enforceable.

4.User-Generated Content

4.1 Definition of User-Generated Content

“User-Generated Content” (“UGC”) refers to any text, images, messages, comments, or other materials you submit to the Website, including through contact forms, chat windows, or account-related submissions.

4.2 License to Weijie

By submitting UGC to the Website, you grant Weijie a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such UGC for the purpose of operating, promoting, and improving the Website and our services. This license includes the right to sublicense to third parties as necessary to provide the Website’s functionality.

4.3 User Responsibilities for UGC

You warrant and represent that:

  • You own or have the necessary rights, licenses, and permissions to submit the UGC and grant the license above;
  • The UGC does not infringe upon the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party;
  • The UGC is not defamatory, obscene, pornographic, violent, discriminatory, harassing, illegal, or otherwise objectionable;
  • The UGC does not contain viruses, malware, or other harmful code;
  • You will not submit UGC that violates any applicable laws or regulations.
  • Weijie reserves the right to review, moderate, or remove any UGC at our sole discretion, without notice, if it violates these Terms or is otherwise inappropriate. We are not obligated to store or maintain UGC, and may delete it at any time.

5.Products and Services

5.1 General Provisions

Weijie offers cleaning products and related services (collectively, “Products and Services”) through the Website to users worldwide. All descriptions, specifications, prices, and availability of Products and Services are subject to change without notice. We make reasonable efforts to ensure the accuracy of information on the Website, but we do not warrant that such information is error-free, complete, or current.

5.2 Orders and Payment

When you place an order for Products or Services, you are making an offer to purchase. We reserve the right to accept or reject your order at our sole discretion (e.g., if the product is out of stock, pricing is incorrect, or we suspect fraud). Upon acceptance, a binding contract will be formed between you and Weijie.

Payment must be made in full at the time of order using one of the accepted payment methods (as specified on the Website). You agree to provide accurate and complete payment information, and you authorize us to charge the applicable amount to your chosen payment method.

5.3 Delivery and Shipping

Delivery terms, including shipping costs, delivery times, and applicable restrictions, are outlined in our Shipping Policy (Link). We will make reasonable efforts to deliver Products within the estimated timeframes, but we are not liable for delays caused by third-party carriers, customs procedures, extreme weather, public holidays, or other circumstances beyond our control.

5.4 Returns and Refunds

Our return and refund policy is available on the Website (Link) and applies to all purchases. Custom-made products are non-returnable and non-refundable, unless defective due to our error. For regular products, returns or exchanges may be permitted within a specified period, subject to certain conditions (e.g., unused, in original packaging). Please contact customer service for details.

6.Paid Subscriptions

6.1 Subscription Terms

The Website offers paid subscription content (“Paid Subscriptions”), including exclusive posts, resources, or other premium materials accessible only to paying subscribers. By purchasing a Paid Subscription, you agree to pay the applicable subscription fee (as specified at the time of purchase) and any applicable taxes.

6.2 Billing and Renewal

Subscription fees are charged in advance for the selected term (e.g., monthly, annually). Unless you cancel your subscription before the end of the current term, your subscription will automatically renew for the same term at the current rate, and your payment method will be charged accordingly. You may cancel your subscription at any time through your Account settings, but no refunds will be provided for partial subscription terms.

6.3 Access to Paid Content

Upon payment, you will gain access to Paid Subscriptions for the duration of the subscription term. You may not share, distribute, or reproduce Paid Content with third parties, and you may only access such content for personal, non-commercial use.

7.Promotions and Contests

Weijie may occasionally offer promotions, discounts, or contests (“Promotions”) through the Website. Participation in Promotions is subject to these Terms and any additional rules or terms specific to the Promotion (which will be posted alongside the Promotion). By participating, you agree to comply with all such rules.

Promotions are void where prohibited by law. We reserve the right to modify, suspend, or terminate Promotions at any time without notice. Winners will be selected in accordance with the Promotion rules and notified via the contact information provided during participation. We are not liable for any errors or omissions in administering Promotions.

8.Intellectual Property Rights

8.1 Weijie’s Intellectual Property

All content on the Website, including but not limited to logos, trademarks, service marks, text, images, graphics, videos, software, and other materials (collectively, “Intellectual Property”), is the exclusive property of Weijie or its licensors. All trademarks, service marks, and logos displayed on the Website are registered or unregistered trademarks of Weijie.

You may not use, copy, reproduce, distribute, modify, adapt, display, perform, or transmit any Intellectual Property without the prior written permission of Weijie. Any unauthorized use of Intellectual Property is a violation of these Terms and may constitute infringement of intellectual property laws.

8.2 Trademark Notice

“Weijie” and related logos are trademarks of Guangdong WeizanJie Household Products Co., Ltd. All other trademarks or service marks displayed on the Website are the property of their respective owners.

9.Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy (Link). By using the Website, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

10.Limitation of Liability

10.1 Disclaimer of Warranties

The Website, Products, Services, and all content thereon are provided “as is” and “as available” without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or availability. Weijie does not warrant that the Website will be error-free, secure, or uninterrupted, or that defects will be corrected.

10.2 Limitation of Liability

To the maximum extent permitted by applicable law, Weijie and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including but not limited to loss of profits, data, or goodwill) arising out of or in connection with your use of the Website, Products, or Services, whether based on contract, tort, negligence, strict liability, or otherwise.

Our total liability to you for any claims arising out of these Terms or your use of the Website shall not exceed the amount you paid to Weijie for the relevant Products, Services, or Paid Subscriptions in the 12 months preceding the claim.

10.3 Exceptions
  • Nothing in these Terms shall limit or exclude our liability for:
  • Death or personal injury caused by our negligence;
  • Fraud or fraudulent misrepresentation;
  • Any other liability that cannot be excluded by applicable law.

11.Indemnification

  • You agree to indemnify, defend, and hold harmless Weijie and its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:
  • Your use of the Website, Products, or Services;
  • Your violation of these Terms or any applicable laws or regulations;
  • Your UGC;
  • Your breach of any warranties or representations made herein;
  • Your unauthorized use of Weijie’s Intellectual Property.

12.Termination

We may terminate or suspend your access to the Website at any time, with or without cause, and with or without notice. Upon termination, all licenses and rights granted to you under these Terms will immediately cease, and you must cease all use of the Website.

Sections 4.2 (License to Weijie), 8 (Intellectual Property Rights), 10 (Limitation of Liability), 11 (Indemnification), 12 (Termination), 13 (Governing Law), and 15 (General Provisions) shall survive termination of these Terms.

13.Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of laws principles.
Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website shall first be resolved through good-faith negotiation. If the dispute cannot be resolved by negotiation within 30 days of written notice, either party may submit the dispute to arbitration in Guangzhou, China, in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC). The arbitration award shall be final and binding on both parties.

14.Changes to the Website

We reserve the right to modify, suspend, or discontinue the Website or any part thereof (including Products, Services, or Paid Subscriptions) at any time, with or without notice, and without liability to you.

15.General Provisions

15.1 Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

15.2 Waiver

No failure or delay by Weijie in exercising any right or remedy under these Terms shall constitute a waiver of such right or remedy. A waiver of any provision shall not be deemed a waiver of future breaches.

15.3 Assignment

You may not assign or transfer these Terms or any of your rights or obligations herein without our prior written consent. We may assign these Terms to any third party at our discretion.

15.4 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Weijie regarding your use of the Website, superseding all prior or contemporaneous agreements, communications, and understandings (whether oral or written).

16.Contact Information

If you have any questions, concerns, or disputes regarding these Terms, please contact us via:

  • Email: lizhenhua_2013@foxmail.com
  • Contact Us Page: weijie-clean.com/contact-us/
  • Mailing Address: 13, No. 48, Sanxin Road, Shalan Village, Sanjiao Town, Zhongshan City, Guangdong Province, China 528445‌

Guangdong WeizanJie Household Products Co., Ltd. weijie-clean.com/

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