Privacy Policy

This Privacy Policy (“Policy”) explains how Guangdong WeizanJie Household Products Co., Ltd. (“Weijie,” “we,” “us,” or “our”) collects, uses, stores, protects, and discloses your personal information when you access, browse, or use our website weijie-clean.com(the “Website”), create an account, purchase products or services, subscribe to paid content, participate in promotions or contests, submit user-generated content (including text, images, or form submissions), or interact with our services. We operate the Website from China and provide services globally.
By using the Website, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with this Policy, please do not use the Website or provide any personal information to us.

1.Definitions

“Personal Information”: Any information that can identify you directly or indirectly, such as your name, email address, phone number, shipping/billing address, payment details, account credentials, and other information linked to such data.
“User-Generated Content (UGC)”: Text, images, messages, comments, or other materials you submit to the Website through contact forms, chat windows, or account-related features.
“Non-Personal Information”: Anonymous data that cannot identify you, such as browsing patterns, device information, and aggregated usage statistics.
“Cookies”: Small text files stored on your device to enhance your Website experience (see Section 8 for details).

2.Information We Collect

We collect information from you in two main ways: information you voluntarily provide and information we automatically collect when you use the Website.

2.1 Information You Voluntarily Provide

We collect Personal Information and UGC that you choose to share with us, including:

Account Registration: When creating an account, you provide your name, email address, password, and optionally your phone number.
Purchases & Payments: When ordering products or services, you submit shipping address, billing address, phone number, and payment details (e.g., credit card information, Alipay/WeChat Pay account details). We do not store sensitive payment information (see Section 4.2 for details).
User-Generated Content: Text, images, or messages submitted through contact forms, chat windows, product reviews, or promotion/contest entries.
Paid Subscriptions: Information related to your subscription (e.g., subscription plan, payment history) when you sign up for premium content.
Promotions & Contests: Contact details, preferences, or other information required to participate in our promotions, discounts, or contests.
Customer Support: Information you provide when contacting our customer service (e.g., inquiry details, order numbers, communication history).

2.2 Information We Automatically Collect

When you use the Website, we may automatically collect Non-Personal Information (and in some cases, Personal Information) through cookies, web beacons, and other tracking technologies, including:

Device & Technical Information: IP address, browser type and version, operating system, device model, unique device identifiers, internet service provider, and network connection details.
Browsing & Usage Data: Pages you visit, links you click, search queries, time spent on the Website, access times and dates, and referring/exit pages.
Location Information: Approximate geographic location derived from your IP address (we do not collect precise GPS data unless you explicitly consent).
Transaction Data: Details of products or services you view, add to cart, or purchase, including order history and preferences.

3.How We Use Your Information

We use your Personal Information and Non-Personal Information for the following legitimate business purposes:

3.1 Provide and Improve Our Services

Process and fulfill your orders (e.g., ship products, deliver services, process payments).
Manage your account (e.g., update details, track orders, facilitate returns/exchanges).
Provide access to paid subscription content and maintain subscription records.
Respond to your inquiries, requests, or complaints through customer support.

3.2 Communicate With You

Send order confirmations, shipping notifications, and payment receipts via email or SMS.
Share important updates about the Website, products, services, or changes to this Policy.
Notify you about promotions, discounts, contests, or new products that may interest you (you can opt out of marketing communications at any time—see Section 7.3).
Follow up on your participation in promotions or contests (e.g., notify winners).

3.3 Enhance User Experience & Personalize Content

Tailor the Website’s content, layout, and recommendations to your preferences.
Understand how users interact with the Website to identify areas for improvement (e.g., optimize navigation, fix technical issues).
Conduct research and analytics to better serve our global audience.

3.4 Ensure Security & Prevent Fraud

Protect the Website and our users from unauthorized access, data breaches, or fraudulent activities.
Verify your identity when accessing your account or processing payments.
Monitor and investigate suspicious behavior or violations of ourTerms and Conditions – WEIJIE .

3.5 Comply With Legal Obligations

Fulfill legal requirements, such as tax reporting, customs documentation, or responding to court orders.
Enforce our Terms and Conditions and resolve disputes.

3.6 Use of User-Generated Content

Review, moderate, and publish UGC (e.g., product reviews, contact form submissions) as permitted by our Terms and Conditions.
Use UGC to promote the Website or our products (with your implicit license as outlined in our Terms and Conditions).

4.How We Protect Your Information

We take the security of your Personal Information seriously and implement reasonable technical, administrative, and physical measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

4.1 Technical Security

SSL Encryption: The Website uses Secure Socket Layer (SSL) encryption technology (indicated by the 🔒 icon in your browser) to protect data transmission between your device and our servers.
Secure Storage: Personal Information is stored on secure servers with restricted access, protected by firewalls and encryption.
Payment Security: We do not store sensitive payment information (e.g., credit card numbers). All payments are processed through trusted third-party payment providers (e.g., Alipay, WeChat Pay, UnionPay) that comply with industry security standards (e.g., PCI DSS).

4.2 Administrative Security

Limited access to Personal Information: Only authorized employees, contractors, or service providers who need the information to perform their duties have access.
Regular training for staff on data protection practices and privacy compliance.
Regular audits and updates to our security policies and procedures.

4.3 Physical Security

Physical access to our servers and data storage facilities is restricted to authorized personnel only.

While we strive to protect your information, no security system is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide Personal Information at your own risk. If we become aware of a data breach, we will notify you and relevant authorities as required by law.

5.Disclosure of Your Information

We do not sell, rent, or trade your Personal Information to third parties for marketing purposes without your explicit consent. We may disclose your Personal Information in the following limited circumstances:

5.1 Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating the Website or providing services to you. These providers are contractually obligated to protect your information and only use it to perform the services we request. Examples include:

Payment processors (e.g., Alipay, WeChat Pay, UnionPay) to process transactions.
Logistics and shipping partners (e.g., ZTO Express, SF Express) to deliver your orders.
Analytics tools (e.g., Google Analytics) to track Website usage (see Section 8.2).
Customer support platforms to manage inquiries.

5.2 Legal Requirements

We may disclose your information if required by law, such as in response to a court order, subpoena, or government request. We may also disclose it to protect our rights, property, or safety, or the rights, property, or safety of other users or third parties.

5.3 Business Transfers

If we merge, acquire, or sell all or part of our business, your Personal Information may be transferred as part of the transaction. We will notify you of any such transfer and ensure the receiving party complies with this Policy.

5.4 With Your Consent

We may disclose your information for other purposes with your explicit consent.

6.Intellectual Property Rights

All content on the Website, including but not limited to logos, trademarks, text, images, graphics, videos, software, and other materials (collectively, “Intellectual Property”), is the exclusive property of Weijie or its licensors. You may not use, copy, reproduce, distribute, or modify any Intellectual Property without our prior written permission.

For UGC you submit, you retain ownership of your content but grant Weijie a non-exclusive, worldwide, perpetual license to use, reproduce, and display such content for operating and promoting the Website (as detailed in our Terms and Conditions).

7.Your Rights Regarding Your Information

Depending on your country of residence (e.g., European Union under GDPR, California under CCPA), you may have the following rights regarding your Personal Information. To exercise these rights, please contact us using the details in Section 13.

7.1 Access & Correction

You have the right to request access to the Personal Information we hold about you and to correct any inaccurate or incomplete data.

7.2 Deletion & Data Portability

You may request the deletion of your Personal Information, subject to legal obligations (e.g., retaining order records for tax purposes). You also have the right to receive your data in a structured, machine-readable format for transfer to another service provider.

7.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing emails, SMS, or other promotional communications at any time by:

Clicking the “Unsubscribe” link in the footer of our marketing emails.
Contacting us via email or our Contact Us page (Link) to request removal from our marketing lists.

Opting out will not affect transactional communications (e.g., order confirmations, shipping updates).

7.4 Withdraw Consent

You may withdraw your consent to our collection or use of your information (where consent is required) by contacting us. Please note that withdrawing consent may limit your ability to use certain features of the Website (e.g., creating an account, participating in promotions).

7.5 Account Deletion

You can request the deletion of your Website account by contacting our customer service. Upon account deletion, we will remove your Personal Information, except as required by law or for legitimate business purposes (e.g., resolving disputes).

8.Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the Website. They help us improve the Website’s functionality, track usage patterns, and personalize your experience. We use both “session cookies” (which expire when you close your browser) and “persistent cookies” (which remain on your device until deleted).

8.2 Types of Cookies We Use

Necessary Cookies: Essential for the Website to function (e.g., remembering your cart items, authenticating your account). These cookies cannot be disabled.
Performance & Analytics Cookies: Track how you use the Website (e.g., pages visited, time spent) to improve performance. We use tools like Google Analytics for this purpose.
Functional Cookies: Remember your preferences (e.g., language, region) to enhance your experience.
Marketing Cookies: Used to deliver personalized promotions or ads based on your browsing history (you can opt out of these cookies).

8.3 Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to block or delete cookies, but disabling necessary cookies may affect the Website’s functionality. For more information on managing cookies, visit your browser’s help center.

9.Third-Party Links & Services

The Website may contain links to third-party websites, services, or social media platforms (e.g., Facebook, Instagram, YouTube). This Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party service providers (e.g., payment processors, analytics tools) have their own privacy policies, and we are not liable for their actions.

10.Children’s Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

11.International Data Transfers

We operate the Website from China and provide services globally. Your Personal Information may be transferred to and stored on servers located in China or other countries. We ensure that such transfers comply with applicable data protection laws (e.g., GDPR for EU users) by using secure transfer mechanisms (e.g., standard contractual clauses) and requiring third-party service providers to maintain equivalent privacy standards.

12.Changes to This Policy

We reserve the right to modify or update this Policy at any time. Changes will be effective immediately upon posting on the Website, with the updated “Last Updated” date displayed at the top. We encourage you to review this Policy periodically. Your continued use of the Website after any modifications constitutes your acceptance of the revised Policy. If we make material changes, we will notify you via email (if you have provided one) or a prominent notice on the Website.

13.Contact Us

If you have any questions, concerns, or requests regarding this Policy, your Personal Information, or our privacy practices, please contact us via:

Email: lizhenhua_2013@foxmail.com
Contact Us Page: Contact Us – WEIJIE
Mailing Address: 13, No. 48, Sanxin Road, Shalan Village, Sanjiao Town, Zhongshan City, Guangdong Province, China 528445‌

We will respond to your inquiry within 24 business hours (Monday to Sunday, 8:30 am – 6:30 pm Beijing Time).

Guangdong WeizanJie Household Products Co., Ltd.

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